Legal Information
Privacy Policy
Last Updated: 7 June 2025 | Effective: 7 June 2025
Thammarak ("we", "us", "our") is committed to handling the personal information of our clients and website visitors with care and discretion. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it. Our services are provided in Thailand and this policy is framed with reference to applicable Thai law, including the Personal Data Protection Act B.E. 2562 (PDPA).
If you have questions about this policy or about how we handle your data, please contact us at [email protected].
1. Who We Are (Data Controller)
The data controller for personal information collected through this website and in the course of our legal services is:
Business name: Thammarak
Address: 195 Thanon Ratchadaphisek, Din Daeng, Bangkok 10400, Thailand
Phone: +66 2 246 8137
Email: [email protected]
2. Information We Collect
We collect personal information in the following ways:
Information You Provide
- Your name, email address, and telephone number when you submit our contact form or enquire about our services
- Details of your pension situation, employment history, and supporting documents that you share with us in the course of receiving legal advice
- Correspondence by email, telephone, or post
Information Collected Automatically
- Technical data such as your IP address, browser type, and pages visited, collected through cookies and analytics tools
- Aggregated usage data to help us understand how visitors use the site
Legal Basis for Processing
- Contract: Processing necessary to provide legal services you have requested
- Legitimate interests: Site analytics and improving how we communicate with clients
- Consent: Marketing communications, where applicable (you may withdraw at any time)
- Legal obligation: Where we are required to retain information under Thai law
3. How We Use Your Information
- To respond to your enquiry and assess how we may be able to assist you
- To provide the legal services you have engaged us to carry out
- To manage and progress your case, including communicating with relevant authorities on your behalf
- To send you relevant case updates and correspondence
- To maintain records as required by professional and legal obligations
- To improve our website and the quality of our service
We do not sell your personal data to third parties. We do not use your information for automated profiling or decision-making.
4. Data Sharing
We share personal data only where necessary and only with:
- Relevant authorities: The Social Security Office, Government Pension Fund, and other bodies as required to handle your case
- Professional advisers: Other qualified lawyers or specialists consulted in relation to your matter, where required and with your knowledge
- Technology providers: Hosting and analytics services operating under appropriate data processing agreements
5. Data Retention
- Client case files are retained for a minimum of seven years following the conclusion of a matter, as required by Thai legal professional standards
- Website enquiry data not resulting in an engagement is retained for up to twelve months
- Cookie and analytics data is retained for up to thirteen months
- You may request deletion of data not subject to a legal retention obligation by contacting us at [email protected]
6. Data Security
- All digital records are stored on secured, access-controlled systems
- Physical case files are held in locked storage accessible only to relevant staff members
- Email communications involving sensitive case information are handled with appropriate care
- In the event of a data breach affecting your personal data, we will notify you and the relevant authority as required under the Thai PDPA
7. Cookies
Our website uses essential cookies to function correctly, and optional analytics cookies to understand how it is used. For full details of the cookies we use and how to manage your preferences, please see our Cookie Policy.
8. Your Rights
Under the Thai Personal Data Protection Act B.E. 2562, you have the following rights in relation to your personal data:
- Right to access: You may request a copy of the personal data we hold about you
- Right to rectification: You may ask us to correct inaccurate or incomplete data
- Right to erasure: You may ask us to delete data where we have no lawful reason to retain it
- Right to restrict processing: You may request that we limit how we use your data in certain circumstances
- Right to data portability: You may request that we provide your data in a portable format
- Right to object: You may object to processing based on legitimate interests
- Right to withdraw consent: Where processing is based on your consent, you may withdraw it at any time
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.
If you are not satisfied with how we handle your data, you may lodge a complaint with the Personal Data Protection Committee (PDPC) in Thailand.
9. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of those sites and encourage you to read their own privacy policies.
10. Children
Our services are intended for adults aged 18 and over. We do not knowingly collect personal data from individuals under the age of 18. If you believe a minor has submitted information through our website, please contact us so we can delete it promptly.
11. Changes to This Policy
We may update this policy from time to time. Any changes will be published on this page with a revised "Last Updated" date. Continued use of our services following any change constitutes your acknowledgement of the updated policy.
12. Contact for Data Queries
For any questions about this policy or requests relating to your personal data, please contact us: